This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to PFernando, LLC.
- Registered Address refers to the registered address of the Company: 651 N Broad St., Suite 201, Middletown, DE 19709, United States.
- Mailing Address refers to the mailing address of the Company: 3 Germay Dr., Unit 4 #2874, Wilmington, DE 19804, United States.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- United States refers to United States of America
- Country refers to United States
- Device means any device that can access the Service such as a computer, a cellphone, a digital tablet or any portable device.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website and SaaS Website.
- SaaS refers to Software as a Service.
- SaaS Website refers to a Website that provides Software as a Service.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Website refers to PFernando, LLC , accessible from www.pfernando.llc
- Our SaaS Websites refers to Websites which provide SaaS solutions that are owned or under license, hosted and operated by PFernando, LLC.
- Customer (referred to as either "the Customer", "Tenant", "You" or "Your" in this Agreement) means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. The Customer is a Data Controller.
- DPF means the Data Privacy Framework.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, as a data processor, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include:
- Email address,
- Website URL,
- First name and last name,
- Phone number,
- Postal Address which may include Suite number ( if any ), Street number, Street name, City/Town, State/Province/County, ZIP/Postal code and Country.
You, as Data Controller, in compliance with the Privacy regulations in your jurisdiction may also collect following personally identifiable information from Your clients, and allow us to transfer to United States, process and store in the United States, in order to maintain and provide services through Our SaaS Websites:
- Email address,
- Website URL,
- First name and last name,
- Phone number,
- Postal Address which may include Suite number ( if any ), Street number, Street name, City/Town, State/Province/County, ZIP/Postal code and Country.
Partners in Processing Data
We are partnered with following service providers in order to provide our services.
- Google LLC ( Backend, Frontend, Mobile Applications, Storage, Email Services, Payment Processing & Analytics )
- Amazon Web Services Inc ( Backend, Frontend, Storage & Email Services )
- Cloudflare, Inc ( Frontend, Storage & Contend Delivery )
- Apple Inc ( Mobile Applications & Payment Processing )
- Interserver Inc ( Backend, Frontend, Storage & Email Services )
- Dropbox Inc ( Storage )
- Stripe Inc ( Payment Processing )
- Paypal Inc ( Payment Processing )
- WhatsApp LLC ( Messaging Services )
Partners in Social Login
We are partnered with following service providers in order to provide Social Login Services.
- Google LLC
- Meta Platforms Inc
- X Corp
- LinkedIn Corporation
- GitHub Inc
Usage Data
Usage data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We DO NOT use any Cookies on this Website. However, Our SaaS Websites do use Cookies.
We use both Session and Persistent Cookies on Our SaaS websites for the purposes set out below:
- Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services. - Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website. - Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of Privacy Policy posted on Our SaaS websites.
Use of Your Personal Data
The Company may use Personal Data, you submit through the contact form on this website, for the following purposes:
- To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests to attend and manage Your requests to Us.
We may share Your personal information in the following situations:
- With Sub Processors: We may share Your Personal Data with Sub Processors who are our Service Providers to transfer, store, monitor and analyze the use of our Service.
- With Administrators of SaaS websites: We may share Your Personal Data with Administrators of our SaaS websites to monitor and analyze the use of our Service, to contact You.
- With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Storage and Security of Your Personal Data
Your Personal Data is stored securely in Data Centers located in United States. We adhere to latest security industry standards, such encryption methods, firewalls, password protection, multi factor authentication controls etc, and use appropriate technical, administrative, and physical measures designed to protect your Personal Data against unauthorized or unlawful processing and against accidental loss, destruction or damage.
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Age of Consent
By using the Service, you represent that you are at least 18 years of age.
Children's Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
California Privacy Rights
In accordance with the California Consumer Privacy Act ("CCPA") as updated, amended, and expanded by the California Privacy Rights Act (CPRA), California residents are entitle for following privacy rights.
- Right to Know: You have the right to request details about Our collection and usage of Your Personal Data, the purpose of collection and any third-party sharing during the past 12 months. We shall provide You such details provided that there is no legal restrictions for doing so.
- Right to Access: You have the right to access all Personal Data submitted to Us in your Customer account.
- Right to Correct: If there is any inaccuracies in Your Personal Data that You have submitted, or if Your Personal Data has changed, You have the right to edit Personal Data in Your Customer account or You can request Us to update Our records accordingly to reflect the accurate information.
- Right to Deletion: You have the right to request the deletion of Your Personal Data in accordance with this Privacy Policy. We may delete Your data upon such a request. However, we shall confirm the information before deletion.
GDPR Privacy Rights
In accordance with the The European Data Protection Regulation ( GDPR ) residents in the European Union are entitle for following privacy rights.
- Right to Access: You have the right to obtain a copy of Your personal data, as well as other supplementary information.
- Right to Restrict Processing: You have the right to restrict the processing of Your personal data under certain circumstances.
- Right to Correct: You have the right to have any incomplete or inaccurate information We have stored about You corrected.
- Right to Object to Processing: You have the right to stop or prevent Us from processing your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for processing Your Personal Data.
- Right to Delete: You have the right to ask Us to delete or remove Personal data when the personal data is no longer necessary for the purpose which You originally collected or submitted.
Cross-Border Data Transfers
Storage and sharing of Personal Data involve cross-border data transfers to or from the United States and other jurisdictions. If Our Services are accessed by users in the European Economic Area (“EEA”), Personal Data is transferred to the United States. We adhere to the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) and standard contractual clauses approved by the European Commission to validate transfers of Personal Data of residents from the EEA to other countries.
Data Privacy Framework Program
PFernando, LLC has certified to the Department of Commerce that it adheres to the Data Privacy Framework Principles. When Personal Data is transferred from the European Economic Area (EEA), Switzerland, and the United Kingdom to the United States, PFernando, LLC operates in accordance with the EU-U.S. and Swiss-U.S. Data Privacy Frameworks (DPF), as well as the UK Extension to the EU-U.S. DPF, as stipulated by the US Department of Commerce. This adherence extends to the collection, transferring, processing, utilization, and retention of Personal Data from these jurisdictions. If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF principles and/or the Swiss-U.S. DPF principles, the principles shall govern. For more information and to access our certification, please visit the DPF website at www.dataprivacyframework.gov.
- Complaints: In compliance with the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, PFernando, LLC commits to resolve DPF Principles-related complaints about Our collection and use of Your Personal Data. EU, and UK, and Swiss individuals with inquiries or complaints regarding our handling of Personal Data received in reliance on the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact [email protected] or via Our Mailing Address.
- Dispute Resolution: In compliance with the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, PFernando, LLC commits to cooperate and comply with the advice of the panel established by the EU data protection authorities (DPAs), and the UK Information Commissioner’s Office (ICO) and the Gibraltar Regulatory Authority (GRA), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of Personal Data received in reliance on the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.
- Investigatory and enforcement powers: We are subject to the investigatory and enforcement powers of the Federal Trade Commission ( FTC ) of United States.
- Arbitration: You have the right, under certain conditions, to invoke binding arbitration for any unresolved complaints with regards to the DPF compliance not resolved by any of the other DPF mechanisms. For additional information, please visit www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction
- Onward transfers to third parties: We remain responsible for all the Personal Data We collect under the DPF and that We subsequently transfer to third parties acting as sub processors on Our behalf if they process Personal Data in compliance with the DPF principles, unless We can prove that We were not responsible for the event that caused the Personal Data breach. We may be obligated to disclose Your Personal Data to public authorities, including those made to comply with national security or law enforcement requirements in the United States, in response to any lawful request.
Links to Our Websites
Our Service may contain links to Our SaaS Websites. If You click any of their links, You will be directed to that particular SaaS Website. We strongly advise You to review the Privacy Policy of that site.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the bottom of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us by email at [email protected].
Last updated: February 04, 2025
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